We are recruiting for a Client Services Project Manager to join our team in Louth. This role is based full-time at the Louth operations, Brand Flex.

JOB RESPONSIBILITIES

You will represent Brand Flex, ensuring a first-class service is consistently provided with professionalism and enthusiasm. To show responsibility for delivering the highest quality product and ensuring the most efficient solutions are consistently supplied to the client.

Good knowledge of print in an FMCG environment is essential.

Project Management:

• Responsible for gathering, managing, and coordinating new and updated graphics & packaging projects for the client’s brand portfolio.
• To coordinate the pack change process for all projects for the Client, including packaging artwork, artwork amends, repro, proofs, and all services provided by Brand Flex.
• Manage and maintain project and job status trackers.
• Communicate key milestones and critical path timelines where applicable to all key stakeholders.
• Escalate as appropriate any risks to critical path timelines.

Briefing & Approval Process:

• Collate ‘accurate’ briefs and submit them to production departments.
• Collate amends and brief to production departments.
• Co-ordinate and lead pre-artwork meetings with the support of the Technical Manager where appropriate. Collate and distribute minutes and actions.
• To advise on print and technical feasibility on all assigned projects with the direct support of the Brand Flex Print Technical Team and Operational Teams.
• Co-ordinates press attendance where applicable with the Brand Flex Print Technical Team.
• To ensure the overall requirements of the client are clearly understood, and that appropriate actions are taken to deliver the highest levels of service possible.
• Support the control and development of brand consistency and print feasibility on behalf of the Client along with the Brand Flex Print Technical Team and Operational Teams
• To be responsible for obtaining approval of jobs from each relevant client department before release of fully approved files.

Relationship Management:

• To build, maintain and develop effective & positive working relationships across the client, and print supply chain becoming a trusted advisor and enabling first class service.
• To fully understand and appreciate the client’s culture, reflect this in behaviour and ways of working.
• To represent Brand Flex professionally at all times including (but not exclusively) project briefings and non-conformance investigations.
• To identify areas for continuous improvement within the client and Brand Flex processes, and recommend robust and appropriate actions, in close association with the Account Management and Operations Teams.

SKILLS/QUALIFICATIONS

• Excellent organisational skills and logical approach.
• Demonstrate strong project management skills.
• Remains calm under pressure.
• Strong knowledge of FMCG print processes and packaging so as to understand the limitations and/or restrictions faced by designers.
• Attention to detail.
• Experienced in using Microsoft Office.
• Some experience/knowledge of Adobe products.

Personality/Work Style:

• Proactive, self-starter; able to work independently/autonomously.
• A good listener and able to demonstrate strong empathy skills.
• Strong process orientation.
• Capable and effective Team member, who displays collaboration and teamwork.
• Strong and commanding presence internally to facilitate in driving results for client demands.
• Excellent project manager who can navigate relationships at all levels within the client environment.

What’s on offer:

• Monday to Friday
• 40 hours per week (8am – 5pm)
• 25 days holiday (plus bank holidays)

SALARY WILL BE DEPENDING ON EXPERIENCE

If you are interested in this role, please email your CV and cover letter to amber.irving@brandims.com